Visual call designer
Once you have recorded your voice messages, you can arrange them
quickly and easily with VoiceShot's easy-to-use campaign designer, available
from within your VoiceShot account.
Powerful call list management
VoiceShot can use your existing call lists from the applications that
you are most familiar with such as Microsoft Excel and Access as well
as industry standard formats such as ASCII comma delimited. You
can also view, edit, search, add or remove contacts from your call lists
right from your VoiceShot account with our online list management tools.
Schedule call delivery times
Set delivery dates and times. Run a call campaign at different
times in a single day or spread it out over multiple days.
Organize your messages and call lists into "Call Campaigns"
VoiceShot voice broadcast automatically organizes your voice messages
and call lists into call campaigns. Call campaigns can then be scheduled,
modified, reused and compared to one and other to get you the results
you want.
Total Web based campaign control
Start, stop, pause, speed up or slow down a campaign from within
your VoiceShot account.
Connect to live operator
Allows those who receive your voice message the ability to press a key
and instantly the call is routed to the phone number of your choice
for no additional charge.
Conditional call branching
Build as simple or as detailed of a call design as needed. Voice
broadcasting call flow can be controlled by the call recipient input,
branching to specific points based on the call recipient's key presses.
Branch on specific key presses, no key presses and incorrect key
presses.
Key press verification
When a call recipient presses one or more keys in response to a
voice prompt, you can optionally have the key presses spoken back to
the call recipient, with the option for the call recipient to re-enter
or accept.
Powerful call transfer management
Transfer call recipients to a phone number of your choice - perfect
for "press 0 for a live operator" applications. VoiceShot's powerful
call transfer management can automatically pause dialing when all of
your available operators are talking and resume dialing as soon as one
becomes available.
On-hold custom music or message
Call recipients can listen to a unique message or music selection
that you record. Re-enforce your sales message or choose a music
selection that fits your target audience to a tee.
Automatic re-dial of unsuccessful calls
Calls that were not answered are automatically re-dialed free of charge.
You can even choose additional re-dialing with VoiceShot's one click
re-dial feature.
Reporting of caller response by key press
Real-time reporting captures all recipient key presses allowing
you to identify call responses. Additionally, call responses are
matched up with all the information from your call list, making it easy
to identify which recipient produced which responses. Download
your voice broadcasting results into Microsoft Excel and other applications.
Permission based opt in, opt out control
Allows you to design your call campaign in a manner that asks recipients
permission to play your voice message. Based on recipients key
press your message is either played or the call is ended. All
reporting is provided real time to insure proper record keeping of those
who have opted in or out based on your campaign design.
Automatic do not call list management
Professional do not call list management tools allow you to honor
the request of those who wish to opt out of future call campaigns. Call
recipients can add themselves to your do not call (DNC) list by pressing
a key during the call. In addition, you can upload your existing
do not call list into your account and VoiceShot will automatically
remove any number on the do not call list from all of your future call
campaigns.
Automatic removal of duplicate numbers
This feature ensures that you do not send duplicate calls to the same
recipients and saves you money by removing these numbers from you call
list prior to launching your call campaign.
Voice Merge with text to speech (TTS)
Personalize each message for the intended recipient with realistic
human sounding text to speech (TTS). Send alerts and notifications,
reminders, rates, names, numbers and more. Choose either a male
or female voice and even control pitch, speed and the volume of the
voice used.
Web-based autodialer
More powerful than the most expensive autodialer. Easier to
use than any traditional auto-dialer. Best of all no autodialer or equipment
is needed to use VoiceShot.
Personalized service
A VoiceShot voice broadcast account representative will take the time
to get you started using VoiceShot and will continue to support your
needs on an ongoing basis.
Telephone and email support
Assistance and technical support available via email and telephone,
with quick response time. At VoiceShot, the customer always comes
first.
No charge for busy, no answer, disconnected numbers or transfers
VoiceShot only charges for successfully delivered calls. Calls
that are transferred to another number as billed as a single call.