Below are a some tips on using TTS in your campaigns:
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Use a combination of pre-recorded and TTS messages
VoiceShot allows you to combine pre-recorded message with TTS messages. Text to speech sounds good, but pre-recorded messages sound better. So if the call you want to send to a call recipient is:
Message 1: "This is a voice alert from my company. You have received the following message:" Message 2: "The Web server at 127.0.0.1 is down" Message 3: "Press 1 to confirm this alert and disable future alerts. Press 2 to snooze alert, reminder alert will be sent in 9 minutes. Press the # key to listen to this alert again."
Messgae 1 and 3 never change. They should be pre-recorded. The middle message is dynamic and should be TTS. |
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Format phone numbers as 818-223-8964 This formatting tells the TTS engine to speak this number as a phone number as opposed to a generic number |
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Text in all capital letters is spoken a character at a time FYI would be spoken "ef wy eye" |
