Features

 

Graphical Call Design

 

Its easy to get started on your inbound or outbound calling project with VoiceShot.  Design simple single message announcement calls or sophisticated multi-prompt interactive customer service menus in minutes.  Advanced features such as nested loops, recursive menus, call transfer and text to speech are fully supported.

 

Powerful Suite of Telephony Tools

Use our powerful suite of telephony tools to interact with your customers over the phone.  These tools include:

 

Interactive voice prompts

 

Text to Speech

Call transfer

 

IVR

Caller ID

 

Key press gathering

Key press verification

 

Voice mail

Conditional call branching

 

After hours or holiday messages

Detailed call statistics

 

Call scheduling

Music or message on hold

     

 

Easy Integration

Don't know anything about telephony?  Or even XML?  No problem.  With just basic Web development experience, you can be receiving and making calls in minutes.  Leverage our expertise to get your IVR project done.

 

You can easily integrate data gathered during a phone call into your own database or business process.   To get you started today, we've built examples for you in:

 

ASP

.NET

PHP

ColdFusion